Return & Exchange Policy

At Ruh by Wardha Sikander, all our outfits are made to order with love and attention to detail, so we do not offer exchanges or refunds for personal preferences such as size, color, or style.

If there is any issue from our side, like a defective or incorrect item, we will happily take responsibility and provide an exchange or store credit, as long as:

The product is unused and undamaged

The issue is reported within 48 hours of delivery

Please note that refunds are not offered.

For international customers, exchanges or refunds are not available. If an international order is delivered within Pakistan, the recipient should inspect the item and report any issues within 48 hours. After this time, Ruh by Wardha Sikander will not be able to process exchanges, refunds, chargebacks, or compensation.

No exchange or refund will apply to:

  • Unstitched outfits
  • Ready-to-ship items
  • Discounted articles
  • Instant delivery orders
  • Customized or made-to-measure orders

We truly appreciate your understanding, as every piece is carefully crafted just for you.